
Matt Lochte
This app is terrible. We were in the middle of our search when they rolled out this erro prone pile of junk app. Suddenly we needed to change half of our profile. The au pair profiles have significantly less information. Some just say error. I have reached out to Cultural Care twice to ask about au pair search options. No one has replied. We have been with CC for almost 9 years but this may cause us to look for another agency.
12 people found this review helpful

elizabeth harris
The "instant" messaging is nice. But, there are so many bugs it is impossible to actually finalize a match. The migration of info from previous platform is very incomplete leaving big gaps in data. I feel so sorry for rematch au pairs right now as they have such a tight timeline and this system is only barely operational.
3 people found this review helpful

Patrick Dunning
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For a service that requires all interaction to happen through the app, you'd expect that the app would vaguely work. This is a battery hog, you have to close and reopen the app to get notifications and even then you won't be able to respond before the app locks up and requires you to close and reopen it to be able to respond. ABYSMAL UX
4 people found this review helpful