
Hans Jaeger
Ring light reset every few minutes and had to be reconnected to wifi. I mean wouldn't even keep it's most recent settings. Had to factory reset to get it reconnected. Uninstalled and reinstalled the app multiple times. Cleared cache, force stopped, even tried on a Hotspot to see if it was something funky with my network. Same thing. Don't know if the issue was the light or the app. Either way, won't touch either again.
1 person found this review helpful

Joseph Kim
It's mind boggling how bad this app is & the overall setup experience for installing Elgato light strip. First, everything in the app takes like a minute to load, e.g. constantly waiting for the spinning wheel. To add insult to injury, the setup involves connecting the light strip to a Wi-Fi network. However, if your Wi-Fi network SSID name is too short (e.g. mine is 3 letters long), it won't let you enter the password, making setup impossible. I had to change my Wi-Fi SSID just for this... 🤦
1 person found this review helpful

Kawika
How is this app even still in the play store? It's terrible. It loses connection to wifi, my lights start blinking on and off, I can never get it back unless I restart the app. Totally unusable in live streams and recording which is what I bought the key lights for. It's a shame this hasn't been fixed. I have dozens of apps that control remote devices, none of them lose the connection and start flashing the devices. I feel totally let down by Elgato.
10 people found this review helpful