
Pineapple Queen
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This app makes it easy to find things, as the available balance and transactions are on the first page. the problem is i check my balance daily and every single day it says payment due, even if I just made a payment. I actually need to click on pay now to see if the payment posted. kind of frustrating as I'm trying to clean up my credit.
13 people found this review helpful
OneMain Financial
20 May 2024
Hi there, we now have the in app option to lock and unlock your card in the app. Thank you for your feedback!

Robert Castillo
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ZERO stars. STAY AWAY FROM THIS CARD! Different situation where customer service was no help. When making payment, the app glitched & gave an error message. I closed the app & logged in again & verified that no payment went through, so I made my payment. To my surprise, when I checked my bank statement, Brightway "coveniently" pulled my payment twice. Luckily I had the funds to cover, but again customer service & their supervisors weren't able to help with anything. WORST CARD EVER!!!!
13 people found this review helpful

Blame Tiara
Terrible experience! If I could give it 0 stars, I would. I schedule auto pay for my payments, and my payments aren't being taken out. It is causing me to be delinquent to the credit agencies, and nobody is willing to help. They are saying that this is an app issue, but the delinquency still appears, and late fees are being charged. I honestly wish that I never got this card because of this issue.
24 people found this review helpful